Fetch vs. Healthy Paws Pet Insurance 2025: A Comprehensive Comparison

Sep 25, 2025

Understanding Pet Insurance

Pet insurance has become an essential consideration for pet owners looking to manage the costs of veterinary care. With medical advancements, pets are living longer, healthier lives, but this often comes with increased healthcare expenses. In 2025, two prominent players in the pet insurance market are Fetch by The Dodo and Healthy Paws. Both offer comprehensive coverage, but their features and benefits differ, making it crucial to understand what each offers before making a decision.

pet insurance

Coverage Options

Fetch by The Dodo provides an extensive range of coverage options that include accidents, illnesses, and hereditary conditions. It also covers alternative therapies like acupuncture and chiropractic care, which are gaining popularity among pet owners seeking holistic treatment methods. In contrast, Healthy Paws offers similar coverage for accidents and illnesses but focuses more on providing unlimited lifetime benefits without any caps per incident, year, or lifetime.

Both companies cover diagnostic testing, surgery, hospitalization, prescription medications, and emergency care. However, Fetch also includes coverage for behavioral therapies and lost pet recovery services, giving it a slight edge for pet owners interested in these specific benefits.

Pricing and Deductibles

Pricing is a critical factor for many pet owners when choosing between Fetch and Healthy Paws. Fetch by The Dodo offers customizable plans with flexible deductibles and reimbursement levels, allowing pet owners to tailor their premiums to fit their budget. On the other hand, Healthy Paws has a straightforward pricing model with fewer customization options but boasts competitive rates that often appeal to those looking for simplicity.

pet insurance pricing

Fetch generally provides a broader range of deductible options, from $100 to $1,000, making it easier for pet owners to find a plan that aligns with their financial situation. Conversely, Healthy Paws typically offers deductibles starting at $250, which might not appeal to those seeking lower deductible options.

Claims Process

The claims process is where these two companies show significant differences. Fetch by The Dodo has a mobile app that streamlines the claims submission process, allowing pet owners to file claims easily and track their status. This digital approach is convenient for tech-savvy users who prefer handling tasks on their smartphones.

Healthy Paws is known for its quick reimbursement process, often processing claims within two days. Their simple claims submission via email or mobile app ensures that pet owners receive their payouts promptly, which can be crucial when managing unexpected vet bills.

pet insurance claim process

Customer Service and Reputation

Excellent customer service can greatly enhance the overall experience of having pet insurance. Fetch by The Dodo is recognized for its responsive customer support team available through phone and online chat, ensuring that assistance is readily available when needed. They have received positive reviews for their helpfulness and efficiency in addressing customer queries.

Healthy Paws also enjoys a strong reputation for customer service, particularly praised for its transparency and straightforward approach to policy details and claims processes. Many customers appreciate the company's dedication to charitable causes, as they donate funds to help homeless pets with every quote issued.

Conclusion

Choosing between Fetch by The Dodo and Healthy Paws in 2025 requires careful consideration of your pet's specific needs and your financial situation. Fetch offers more comprehensive coverage options with added benefits like behavioral therapy and lost pet recovery services. Meanwhile, Healthy Paws provides unlimited lifetime benefits with a reputation for speedy claims processing.

Ultimately, both companies are excellent choices for pet insurance, catering to different preferences and priorities. Pet owners should evaluate the specific features important to them while considering budget constraints to make an informed decision that best suits their furry friend's health and well-being.