ASPCA vs Figo: Comparing Pet Insurance Plans

Sep 24, 2025

Understanding Pet Insurance

Pet insurance is a valuable tool for pet owners, providing peace of mind by covering unexpected veterinary costs. As the popularity of pet insurance rises, there are numerous providers to consider. Two of the most popular choices are the ASPCA and Figo. This article will compare their offerings to help you make an informed decision.

happy pet

Coverage Options

The ASPCA and Figo both offer comprehensive coverage plans that cater to a variety of needs. The ASPCA provides a Basic Accident-Only plan, as well as more extensive Complete Coverage plans that include accidents, illnesses, and preventive care. Figo, on the other hand, offers three customizable plans: Essential, Preferred, and Ultimate, each with varying coverage limits.

ASPCA's Complete Coverage plan covers accidents, illnesses, hereditary conditions, behavioral issues, and alternative therapies. Figo's plans cover similar areas but also include extras like lost pet advertising and vacation cancellation due to pet emergencies.

Cost and Deductibles

Cost is often a significant factor when choosing a pet insurance plan. The ASPCA offers competitive pricing with flexible deductible options ranging from $100 to $500. Premiums vary based on factors such as the pet's age, breed, and location.

pet insurance cost

Figo's pricing is also competitive, with deductibles ranging from $100 to $750. They offer a unique feature called the Pet Cloud, which provides access to 24/7 live vet support and digital storage for medical records.

Claims Process

The speed and ease of the claims process are crucial when it comes to pet insurance. The ASPCA boasts a straightforward claims process that can be completed online or via their mobile app. Claims are typically reimbursed within 30 days.

Figo is known for its quick claims process, often reimbursing within 7 to 10 business days. Their user-friendly app allows pet owners to file claims easily and track their status in real-time.

vet clinic

Customer Service and Support

Customer service can significantly impact the overall experience with a pet insurance provider. The ASPCA is renowned for its excellent customer service, offering support through phone, email, and chat. They also provide resources and tips for pet owners on their website.

Figo also excels in customer support, with 24/7 live chat available through their app. Their Pet Cloud offers additional services like reminders for vaccinations and appointments, making it a valuable tool for busy pet owners.

Conclusion

Choosing between the ASPCA and Figo ultimately depends on your specific needs and preferences. Both providers offer robust coverage options, competitive pricing, and excellent customer service. If you value additional features like 24/7 live vet support, Figo might be the better choice for you. However, if you prefer a more traditional plan with solid coverage and flexible pricing options, the ASPCA could be the ideal fit.

Regardless of your choice, investing in pet insurance is a proactive step toward ensuring your furry friend receives the best care possible without financial strain.